Return & Refund Policy
Return & Refund Policy
At North Star Truck Parts LLC, your satisfaction is our priority. Please read our return and refund policy carefully.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused and in original condition
- In the original packaging
- Accompanied by a receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Electrical parts that have been installed
- Special order or custom parts
- Items marked as final sale
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
How to Initiate a Return
To start a return, please contact us at info@northstartruckparts.com with your order number and reason for return. We will provide you with return instructions.